![]() ![]() The first and foremost step would be to upload your saved files to the cloud. You can only continue or initiate a transfer once the accounts are linked. Now, make sure to link your Steam Account. For Steam, launch Far Cry 6 via Steam client > Select Continue on the pop-up for starting the game, this will open a window on your browser > Log in to your Ubisoft Account > Click on Link Accounts. However, some platforms have specific requirements in order to link the accounts. To link your Ubisoft account, go to the Linked Accounts section > Click on Link > Select the logo of the platform you want to connect. If your accounts are already linked, you can skip this and directly jump to the next step. Shippuden300: Thank you for the help and the update.Even though cross-progression is possible between all platforms, Ubisoft advises players to link their accounts in order to transfer files. Here is my full support chain email from Ubisoft it might help you Shippuden300: Thank you for the help and the update. As soon as we hear back anything whatsoever from them, we will be sure to send you an email. The team has completed their transfer successfully with the process and all we are awaiting is a response back from them with their confirmation of the transfer part that they need to complete. Ubi-Trance: At this moment, I cannot provide an ETA due to us waiting on a response back from them right now. Shippuden300: any idea how much longer? Its been eight days We are currently just waiting on a response back from Microsoft to finalize the game pass transfer at this time. I have checked and confirmed that your account was successfully setup for the unlink and game pass transfer. Ubi-Trance: Thank you so much for waiting. Ubi-Trance: Just reviewing the previous notes on the account now for you. Bear with me for a moment while I take a look into your case and issue. Ubi-Trance: Excellent, thanks so much for confirming that for me. Shippuden300: The xbox account name is HouseofHades52 and I tied my correct ubi account Shippuden300 May I have you confirm for me the correct Xbox account username that should have the game pass tied with it? Shippuden300: Yeah I linked my xbox to wrong ubi account the rainbow six extraction is tied to that ubi account and not the correct which I now tied my xbox account to I see you are having an issue accessing the game Rainbow Six Extraction on game pass? In the meantime, feel free to add any additional information that may pertain to your issue, and I will be with you shortly. Please give me a moment to review your case. Ubi-Trance: Thank you for contacting Ubisoft Live Support. So I'm paying for a service and I can't play Ubisoft games because I sold my XBox which I used to create an account I have no memory of.Ĭlick to shrink. I gave them all what they asked for, screenshots of my 15 years old XBox account, screenshots of device attached to my account, screenshots of Ubisoft account but nope, to do the one time unlink they still want a photo of my account from my XBox. Which I can't provided because I don't own a console anymore, of course. ![]() They asked me screenshots of my Ubi account, XBox account and finally a photo of my XBox account from my console. So Ubi support asked me for proof of ownership. I already have a Ubisoft account, but I honestly don't remember the mail I used to create the old account. Probably back in 2020 when I had a XBox One S, I played some Ubisoft games and I ended up creating an account which linked automatically to my XBox One. So, I opened a support ticket because, when I tried to download Far Cry 5 from my GP sub on PC, the site told another Ubisoft account was linked to my XBox account. ![]()
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